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Home/ Questions/Q 66354
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tomrashid
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tomrashidBegginer
Asked: December 13, 20222022-12-13T20:05:39+00:00 2022-12-13T20:05:39+00:00In: Starlink

Lights on router are not on

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I set up Starlink today and I have internet although the speed shows as poo. The lights on the face of the starlink router do not come on.  The power light on the bottom is on.

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  1. Levi Admin
    2022-12-15T06:16:30+00:00Added an answer on December 15, 2022 at 6:16 am

    Fixing Starlink No Lights On Router:

    1.) Power Switch
    As compared to third-party routers available in the market, the Starlink router is integrated with the power switch. Many people forget to turn off this power button, which results in no lights issue. Depending on the router’s model, the power button is on the back or the sides, so locate the power button and make sure it’s put in the “on” position.

    2.) Power Socket
    In case the power switch is already in the on position but there are still no lights on the router, you need to check the power sockets. This is because a malfunctioned power socket won’t be able to provide an electrical connection to the router, which means it won’t turn on. That being said, it’s recommended that you plug the router into another power socket and make sure it’s operational.

    This is because usually, people don’t have an idea that the power socket they are using is damaged and doesn’t have electrical signals.

    3.) Power Adapters
    It’s common for people to use multi-plug adapters to connect the router to power, especially if they have to connect more devices in one position. So, if you have connected the router to a multi-plug adapter, you must disconnect the adapter and connect your router directly to the power socket. This is because the adapters can interfere with the electrical signals, resulting in functionality issues.

    Secondly, you need to be careful about which power adapter you are using. This is because the voltage and amperes of the power adapter should match the router. In particular, the Starlink router has 12V voltage and 1.5A amperes, so make sure the power adapter has these specifications. While you are at it, don’t forget to use a DC plug that’s compatible with the Starlink router.

    4.) Surge Protectors
    People who struggle with voltage fluctuations in their homes often connect surge protectors to the wall outlets for connecting the router. However, the gadgets like surge protectors and power strips can interfere with the connection and prevent the router from turning on. So, if you have connected the surge protectors and power strips, you must disconnect them and plug the router directly into the wall socket.

    5.) Cables
    Last but not least, you need to be careful about the cables and wires. This is because the bent and damaged power cords won’t be able to establish the power connection between the router and power socket. So, inspect the power cords and replace the damaged ones. In addition to this, you’ve to ensure that the power cables are connected tightly to the router and in the socket because loose connections also impact the powering.

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